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Interview with a Successful Startup Founder

Tandem: My Failed Startup Inspired Success

Nick Raushenbush
Nick Raushenbush
March 17, 2018
Category of startup
Health
Country of startup
United States
Revenue of startups
Interview with a Failed Startup Founder

Tandem: My Failed Startup Inspired Success

Nick Raushenbush
Nick Raushenbush
March 17, 2018
Category of startup
Health
Country of startup
United States
Cause of failure of the startup
Bad Market Fit

Tandem was a live streaming platform for fitness. Cause of failure? Live fitness isn't that engaging. Influencers were reluctant to adopt a new platform.

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Hello Nick! What's your background, and what are you currently working on?

My background is in digital marketing and product development. I’m currently a co-founder on Shogun, a web page builder for any existing website.

 

What was Tandem about?

Tandem was a 3-month project that I worked on with my friends Tristan and Kevin. It was the final project of a year-long “hackathon” where a group of us (including two others; Finbarr and Damien) hacked on about 5 ideas.

Tandem was a live streaming platform for fitness. Think Twitch.tv, but for fitness.

Tandem Website

 

Which marketing strategies did you use to grow Tandem?

2 sides of the platform. We focused on content creator acquisition from Instagram, YouTube, fitness associations/organizations, other fitness marketplace apps, and fitness conferences. We validated after contacting about 5,000 fitness pros and got a good response. We onboarded about 50 content creators. When we launched we got viewership from Facebook posts and Product Hunt.

Tandem TechCrunch

Which was the cause of Tandem's failure?

Various. First, the content just wasn’t really interesting or engaging. We thought it would be good to be able to see a live stream from a fitness influencer, and it’s just not as engaging as viewing live action gaming per se. Second, really difficult to get good stream quality on mobile at the time (this was a couple years ago, we built from scratch in about 6 weeks, no funding). Third, we realized that FB and IG were the ideal platforms for this. We offered better monetization opportunities for streamers a la Twitch, but… Fourth, monetization on our end seemed to be an unlikely sustainable business model.

What were your biggest disadvantages?

Burnout, Tristan and I were coming off other ventures. I was about a year into hacking on ideas at this point. I would say we were fatigued. That said, we had tons of advantages; solid team, strong research method, good network. There was promising initial data from influencers. Seemed like it might be a good idea, just wasn’t proving to be super compelling after launch. I’m sure there is something in this idea/space, we just weren’t compelled to pursue.

 

If you had to start over, what would you do differently?

Take more rest between hacking on projects. I think this project could have pivoted into a better direction given a little more time and data. I feel like we executed pretty well.

How did this failure help you achieve success with Shogun?

Taught me the value of true market validation. Tandem was consumer, so much different than Shogun, but it didn’t feel like we were really increasing value for our users. That kind of true market validation was elusive. 

It made me appreciate the validation from paying users on Shogun (SaaS) a lot more, I felt like Shogun was really worth persisting on. Over the next year, Finbarr and I worked part-time on Shogun, but definitely a couple hours each day, more and more until it became a full-time company this past May.

 

What's your advice for someone who is just starting?

Be fearlessly data driven. Search for true market validation from consumer or business demand, and work until you have the numbers to prove it. Don’t work on ideas aimlessly, work on an idea that arises from a pain point that you truly believe in. Be persistent enough to see your project through, but don’t be afraid to kill your project when you cannot find validation. Failure is a natural part of tech entrepreneurship; embrace it.

 

Which entrepreneur book would you recommend?

I personally love Hacking Sales by Max Altschuler.

 

Where can we go to learn more?

I have written some articles on startup stuff. You can find them here.

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