1) Talkdesk
Talkdesk is a cloud-based contact center and support platform that empowers any organization to deliver better experiences to their customers, fans, and employees. It helps improve customer acquisition costs, increase sales conversion rates, minimize service tickets, and save operational costs.
Details of the startup:
- Valuation: $10.00B (October 2018)
- Country: United States
- State: California
- City: San Francisco
- Started in: 2011
- Founders: Cristina Fonseca, Tiago Paiva
- Number of employees: 1,000-5,000
- Funding: $504.77M
- Funding rounds: 8
- Number of investors: 17
You can find their website here.
2) ServiceTitan
Service Titan is a field management software that uses cloud technology to increase sales leads and customer experiences of home services businesses.
Details of the startup:
- Valuation: $9.50B (November 2018)
- Country: United States
- State: California
- City: Glendale
- Started in: 2012
- Founders: Ara Mahdessian, Vahe Kuzoyan
- Number of employees: 1,000-5,000
- Funding: $1,098.84M
- Funding rounds: 8
- Number of investors: 16
You can find their website here.
3) Gong
Gong.io is a platform for analytics for growth, that empowers business insights through data collection, visualizations, and automation.
Details of the startup:
- Valuation: $7.25B (August 2020)
- Country: United States
- State: California
- City: Palo Alto
- Started in: 2015
- Founders: Amit Bendov, Eilon Reshef
- Number of employees: 500-1,000
- Funding: $583.00M
- Funding rounds: 7
- Number of investors: 13
You can find their website here.
4) ContentSquare
Contentsquare develops a digital experience analytics platform that enables businesses to track online customer behavior.
Details of the startup:
- Valuation: $5.60B (May 2021)
- Country: France
- City: Paris
- Started in: 2012
- Founders: Jonathan Cherki
- Number of employees: 500-1,000
- Funding: $812.00M
- Funding rounds: 5
- Number of investors: 11
You can find their website here.
5) Icertis
Icertis simplifies contract management and provides real-time insights. More than just a one-stop shop for contracts, Icertis takes all the guesswork out of ensuring compliance and mitigating risk.
Details of the startup:
- Valuation: $5.00B (July 2019)
- Country: United States
- State: Washington
- City: Bellevue
- Started in: 2009
- Founders: Monish Darda, Samir Bodas
- Number of employees: 1,000-5,000
- Funding: $371.50M
- Funding rounds: 9
- Number of investors: 12
You can find their website here.
6) Outreach
Outreach is an all-in-one sales engagement platform to increase sales productivity across the enterprise by optimising consumer interactions.
Details of the startup:
- Valuation: $4.40B (April 2019)
- Country: United States
- State: Washington
- City: Seattle
- Started in: 2011
- Founders: Andrew Kinzer, Gordon Hempton, Manny Medina, Wes Hather
- Number of employees: 500-1,000
- Funding: $489.78M
- Funding rounds: 14
- Number of investors: 36
You can find their website here.
7) Iterable
Iterable provides a marketing automation platform designed to optimize and measure every customer interaction.
Details of the startup:
- Valuation: $2.00B (June 2021)
- Country: United States
- State: California
- City: San Francisco
- Started in: 2013
- Founders: Andrew Boni, Justin Zhu
- Number of employees: 500-1,000
- Funding: $342.40M
- Funding rounds: 7
- Number of investors: 19
You can find their website here.
8) Kajabi
Kajabi offers a subscription service to people who want to monetize their expertise, offering tools for creating websites, online classes, newsletters, podcasts and collecting payment from members.
Details of the startup:
- Valuation: $2.00B (May 2021)
- Country: United States
- State: California
- City: Irvine
- Started in: 2010
- Founders: Kenny Rueter, Travis Rosser
- Number of employees: 250-500
- Funding: $550.00M
- Funding rounds: 2
- Number of investors: 6
You can find their website here.
9) Front
Front is a communication hub that helps businesses build strong customer relationships through digital channels.
Details of the startup:
- Valuation: $1.70B (June 2022)
- Country: United States
- State: California
- City: San Francisco
- Started in: 2013
- Founders: Laurent Perrin, Mathilde Collin
- Number of employees: 251-500
- Funding: $203.60M
- Funding rounds: 6
- Number of investors: 45
You can find their website here.
10) ASAPP
Research results in breakthroughs, and ASAPP is expanding AI to boost human productivity and automate the world's workflows.
Details of the startup:
- Valuation: $1.60B (May 2021)
- Country: United States
- State: New York
- City: New York
- Started in: 2014
- Founders: Gustavo Sapoznik, Marcus Westin
- Number of employees: 250-500
- Funding: $312.57M
- Funding rounds: 4
- Number of investors: 15
You can find their website here.
11) Clio
Clio is a collection of web-based applications that assist law firms in managing their practices and collaborating with clients.
Details of the startup:
- Valuation: $1.60B (April 2021)
- Country: Canada
- State: British Columbia
- City: Burnaby
- Started in: 2008
- Founders: Jack Newton, Rian Gauvreau
- Number of employees: 500-1,000
- Funding: $415.79M
- Funding rounds: 5
- Number of investors: 10
You can find their website here.
12) Zenoti
Zenoti offers a cloud-based spa management platform that enables salons and spas to manage their business operations in real time. It gives salons the ability to find, book, track, and manage all its services, inventory, employees, schedules, clients, purchases, bills and invoices.
Details of the startup:
- Valuation: $1.50B (December 2020)
- Country: United States
- State: Washington
- City: Bellevue
- Started in: 2010
- Founders: Dheeraj Koneru, Saritha Katikaneni, Sudheer Koneru
- Number of employees: 250-500
- Funding: $179.85M
- Funding rounds: 7
- Number of investors: 6
You can find their website here.
13) GupShup
Gupshup is the original community platform that allows people to share short messages with their friends and family, in real time, from their phone or browser.
Details of the startup:
- Valuation: $1.40B (April 2021)
- Country: United States
- State: California
- City: San Francisco
- Started in: 2004
- Founders: Beerud Sheth, Dr Milind R Agarwal, Rakesh Mathur
- Number of employees: 250-500
- Funding: $387.00M
- Funding rounds: 8
- Number of investors: 16
You can find their website here.
14) Intercom
Intercom is a customer engagement platform that helps you build better relationships with your target audience.
Details of the startup:
- Valuation: $1.28B (March 2018)
- Country: United States
- State: California
- City: San Francisco
- Started in: 2011
- Founders: Ciaran Lee, David Barrett, Des Traynor
- Number of employees: 500-1,000
- Funding: $350.71M
- Funding rounds: 10
- Number of investors: 35
You can find their website here.
15) G2
G2 operates a software marketplace for business organizations to research, buy, and manage their software and services.
Details of the startup:
- Valuation: $1.10B (June 2021)
- Country: United States
- State: Illinois
- City: Chicago
- Started in: 2012
- Founders: Godard Abel, Mark Myers, Matt Gorniak, Mike Wheeler, Tim Handorf
- Number of employees: 500-1,000
- Funding: $265.07M
- Funding rounds: 7
- Number of investors: 22
You can find their website here.
16) LeadSquared
LeadSquared is a platform for sales execution and marketing automation that enables businesses to track, nurture, and manage leads.
Details of the startup:
- Valuation: $1.00B (June 2022)
- Country: India
- State: Karnataka
- City: Bangalore
- Started in: 2011
- Founders: Anand Kumar, Nilesh Patel, Prashant Singh, Sudhakar Gorti, Sukhbir Kalsi
- Number of employees: 1001-5000
- Funding: $187.94M
- Funding rounds: 4
- Number of investors: 5
You can find their website here.
17) Aircall
Aircall is a cloud-based contact center solution that interacts with CRM, productivity, and help desk software.
Details of the startup:
- Valuation: $1.00B (June 2021)
- Country: United States
- State: New York
- City: New York
- Started in: 2014
- Founders: Jonathan Anguelov, Olivier Pailhès, Pierre-Baptiste Béchu, Thibaud Elziere, Xavier Durand
- Number of employees: 250-500
- Funding: $225.63M
- Funding rounds: 9
- Number of investors: 24
You can find their website here.
18) FXiaoKe
FXiaoKe is a cloud-based mobile communication platform that leverages the power of social media and mobile devices to improve team performance.
Details of the startup:
- Valuation: $1.00B (July 2015)
- Country: China
- State: Beijing
- City: Beijing
- Started in: 2011
- Founders: Luo Xu
- Number of employees: 250-500
- Funding: $293.00M
- Funding rounds: 9
- Number of investors: 11
You can find their website here.